Finance & Leasing Association (FLA)

Finance & Leasing Association (FLA)

The FLA sought consultancy support in the development of an objective setting process, performance management framework and management training in order to introduce new performance arrangements.

Initially we conducted research into performance arrangements within similar organisations in respect of size, complexity and business focus. This was followed by a series of one-to-one interviews with a cross section of roles in order to better understand the requirements of a ‘performance culture’ within FLA. We subsequently modelled and reported a series of options to the Chief Executive for consideration. Consequently we developed a preferred approach that was successfully introduced into the organisation.

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