Introduction

In recent weeks, OE Cam held in depth discussions with UK leaders to identify which aspects of their roles were keeping them awake at night.  We spoke to senior individuals (CEOs, COOs, CCOs, MDs, Partners, Directors and HR Directors) from 27 organisations, ranging from SME to large global organisations. Industry sectors included: Retail, Technology, Healthcare, Housing/Social, Food/Beverage, Professional Services, Education, Infrastructure, Automotive, Charity and Agriculture.

The one question we asked is, ‘In your role as a leader, what keeps you awake at night?’.  OE Cam’s pulse survey aimed to reveal what matters most to UK leaders and build greater awareness of which challenges to focus on to get a better night’s sleep…

Below is a summary of the key themes.

The headlines

A range of themes came up, such as economic and market uncertainty, regulatory changes, and technological challenges — of which some were beyond their control. There were also a number of common themes that cut across industries. Whether these views were held by functional leaders or business leaders, the themes fell broadly into three categories:

  1. Organisational performance – ensuring they are effective as leaders at keeping the organisation focused and enabling efficient and effective performance.
  2. Talent retention and succession planning – proactively keeping high performers, correctly identifying successors and keeping them motivated to stay in the organisation.
  3. Leadership culture – leaders who have avoided difficult conversations are doing work their direct reports should be doing. Hence, they are reducing the time they spend on added-value work.

 

Did we find the key to a better night’s sleep?

Yes and No! Whilst many aspects of these themes are completely outside of leaders’ control, we know from our work as executive coaches that some people are more comfortable navigating ambiguity and able to think in more agile ways.  Where many leaders worry and procrastinate, effective leaders will proactively influence those factors beyond their direct control. This is an ability our clients often ask us to assess for and it is something that can be developed.

 

What Keeps Leaders Awake – the key themes

Most leaders we spoke with were being kept awake by one or more of the following areas:

  1. Talent Management and Leadership Challenges – A recurring concern is whether the organisation has the right people in place, retaining talent, and whether leaders are providing adequate direction. A few leaders expressed concerns about succession planning, leadership behaviours, and the ability of executives to take ownership of the future.  This includes issues like leadership development, delegation, and empowering teams.
  2. Performance and Productivity Concerns – Many leaders worry about their organisation’s performance, particularly in terms of achieving targets and balancing performance with other priorities such as wellbeing. This includes concerns about how to raise performance standards without harming company culture, as well as the challenge of maintaining high productivity during times of significant organisational or external change.
  3. External Market and Economic Pressures – Several leaders mentioned concerns about external market conditions, including economic uncertainty, customer behaviour shifts, and legislative changes that could significantly affect revenue or operations. Specific examples include challenges related to the cost-of-living crisis, competitive pressures, or regulatory headwinds.
  4. Cultural Shifts and Organisational Change – Leaders are grappling with maintaining or transforming company culture in the face of rapid change or evolving employee expectations. There is a balance to be struck between keeping the positive elements of a collaborative and psychologically safe environment while driving for higher performance. Culture-related challenges were frequently linked to leadership behaviours and role modelling.
  5. Workload, Prioritisation and Resource Management – A number of leaders expressed concerns about workload pressures and the difficulty of prioritising amidst competing demands. This includes managing large-scale projects, navigating through digital transformation, and balancing immediate business demands with future investments.
  6. Health, Safety and Wellbeing – Issues related to wellbeing, mental health, and maintaining work-life balance also appeared as concerns, especially in relation to managing stress, psychological safety, and the broader impact of workplace pressures on mental health.
  7. Strategic Direction and Long-Term Planning – Several leaders are concerned about aligning the organisation’s strategic direction with future growth plans, including whether they are prepared to manage long-term investments and the potential impact of disruptive forces such as AI or market consolidation.
  8. Financial Pressures and Sustainability – Financial strain, whether due to high overheads, underperforming areas, or the need to balance profitability with investment, came up as a recurring challenge. Leaders are worried about finding the right balance between cost-cutting and maintaining business growth.
  9. Technology and Digital Transformation – Some leaders are struggling with the long timelines and higher costs of digital transformation projects, as well as the need to ensure they can meet the evolving digital demands of their businesses while keeping stakeholders patient.

These themes reflect the multifaceted challenges that modern leaders face, ranging from managing colleagues and performance management to external economic pressures and the complexities of leading through change.

Concluding remarks

Today’s leader is a juggler of competing forces, an explorer of ideas and an exemplar of strong values. They need to navigate through ambiguity, be agile, authentic and an inspirational force for change; all whilst being an enabler of others and having a clear vision for business direction.

Our survey confirms that juggling has perhaps taken on a new level of complexity. For example – balancing delivering efficiency with greater customer service has always been a challenge, but more recently there’s a shift in ‘work:life’ balance, so going the extra mile for customers doesn’t mean the same for everyone.

Similarly, leaders have always wrestled with hitting financial targets but perhaps the EDI agenda has amplified the importance of inclusion & individual agency, at a time when the desire is to take control and just tell people what to do!

No one is born with all the skills and capabilities they need to be an effective leader. The business landscape continuously shifts and leaders need to be lifelong learners in order to adapt and remain effective. With so many competing forces, accountable executives have to judge what is material, what deserves their attention first and gain alignment around how the senior team spends their time as a collective.

To get a better night’s sleep or for more information about any of the issues raised in our pulse survey, please contact one of the OE Cam team:

Coaching

PAOLO MOSCUZZA, Partner

Paolo Moscuzza is a Partner and Chartered Psychologist with over 20 years’ experience of individual, team & organisational development and leads OE Cam’s Talent Management practice. He specialises in identifying potential through robust psychological assessments and developing leaders using engaging development activities and insightful coaching.

paolo.moscuzza@oecam.com

GARY ASHTON, Partner

Gary Ashton leads OE Cam’s Organisation Development practice and consults across both public and private sectors. He has undertaken a variety of governance and performance improvement projects including Board evaluation and development, re-designing and implementing governance structures, and improving non-executive / executive relationships. He also works with clients on major organisation change to structures and processes, post-merger integration, and improving joint venture organisation capability.

gary.ashton@oecam.com